Privacy Policy

This website is operated by Cyber Seal Infosec Solutions Pvt. Ltd. (“Cyberseal”, “CSIS”, “we”, “us”, “our”).

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:

• Visit or interact with www.thecyberseal.com
• Contact us through forms, email, phone, or WhatsApp links on our site
• Engage with our content, downloads, resources, or service enquiries

We use information for the following purposes:

• Responding to enquiries and providing requested information or proposals
• Delivering services and supporting customer relationships
• Operating and securing our website (fraud prevention, abuse prevention, incident detection)
• Improving our content and user experience (analytics, troubleshooting, performance)
• Marketing communications (only where permitted by law and your preferences; opt-out anytime)
• Legal and compliance obligations (e.g., recordkeeping, handling claims)

Depending on the jurisdiction and context, we process personal data based on:

• Consent: e.g., newsletter or promotional messages where required
• Contract necessity: e.g., responding to and fulfilling service requests
• Legitimate interests: e.g., securing our website, preventing abuse, improving services
• Legal obligation: e.g., compliance requests, lawful orders

We do not sell personal information.

We may share information with:

• Service providers / processors (e.g., website hosting, email systems, analytics, CRM) under confidentiality and security obligations
• Professional advisers (legal, audit, insurance) where necessary
• Authorities where required to comply with law, enforce rights, or prevent harm
• Business transfers (merger/acquisition) with appropriate safeguards

We keep personal information only for as long as necessary to:

• fulfill the purposes described in this Policy
• meet legal/accounting requirements
• resolve disputes, enforce agreements, and maintain security records

Retention periods may vary by data type (e.g., enquiry records vs. security logs).

We may use cookies, pixels, and similar tools to:

• enable core site functions
• understand website performance and usage
• improve content and security

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

We implement reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction, consistent with recognized information security best practices (including ISO/IEC 27001-aligned controls such as access control, logging, and incident handling).

No method of transmission or storage is 100% secure; however, we continually improve our controls.

Subject to applicable law, you may have rights to:

• Access, correct, update, or delete your personal information
• Withdraw consent (where processing is based on consent)
• Object to or restrict certain processing
• Request data portability (where applicable)

To exercise rights, email info@thecyberseal.com with “Privacy Request” and sufficient details to verify your request.

If information is processed outside your jurisdiction, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Our site and services are not directed to children. We do not knowingly collect personal information from minors. If you believe a child has provided us information, contact us for deletion.

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.